Privacy Policy

Activeline.com.au Policy

1. Introduction

Welcome to Activeline.com.au! Our platform is dedicated to providing a reliable and efficient online shopping experience for all users. This policy outlines the guidelines and rules that govern the use of our website, ensuring a safe and fair environment for all.

2. User Conduct

2.1. Account Registration

  • Users must provide accurate and complete information during the registration process.
  • Each user is permitted to create only one account unless granted explicit permission by Activeline.com.au.

2.2. Prohibited Activities

  • Users must not engage in any activities that are illegal, fraudulent, or harmful to the website or its users.
  • Posting or selling prohibited items, including but not limited to illegal substances, counterfeit products, stolen goods, and items that incite violence or hatred, is strictly forbidden.
  • Harassment, abuse, or any form of offensive behavior towards other users is not tolerated.

2.3. Communication

  • All communication between buyers and sellers should be conducted through the Activeline.com.au messaging system to ensure safety and transparency.
  • Spamming or unsolicited advertising is prohibited.

3. Seller Policies

3.1. Listing Products

  • Sellers must provide accurate descriptions, prices, and images for all products listed on the site.
  • Misleading or deceptive product listings are strictly prohibited.

3.2. Transaction Fulfillment

  • Sellers must dispatch products within the timeframe specified in their listings.
  • Tracking information must be provided for all dispatched items.

3.3. Returns and Refunds

  • Sellers must clearly state their return and refund policies in their listings.
  • In case of disputes, Activeline.com.au will mediate and make a final decision.

4. Buyer Policies

4.1. Purchasing Products

  • Buyers must ensure they have sufficient funds and provide accurate shipping information when making a purchase.
  • Buyers should thoroughly read product descriptions and seller policies before completing a transaction.

4.2. Dispute Resolution

  • Buyers are encouraged to communicate directly with sellers to resolve any issues.
  • If a resolution cannot be achieved, buyers may escalate the issue to Activeline.com.au for mediation.

5. Payment and Fees

  • Activeline.com.au offers secure payment options for transactions.
  • Buyers and sellers are responsible for any fees associated with their transactions, including shipping costs and payment processing fees.
  • Activeline.com.au may charge a commission on sales, which will be clearly stated in the seller’s account settings.

6. Privacy and Security

  • Activeline.com.au is committed to protecting user privacy and personal information.
  • Users must not share or misuse personal information obtained through the website.
  • All transactions are conducted over secure, encrypted connections to ensure data protection.

7. Violations and Enforcement

  • Activeline.com.au reserves the right to suspend or terminate accounts that violate this policy.
  • Users found engaging in prohibited activities may face legal action.
  • Activeline.com.au will investigate all reported violations and take appropriate action.

8. Amendments

  • Activeline.com.au reserves the right to update this policy at any time.
  • Users will be notified of any significant changes to the policy.

9. Contact Information

For any questions or concerns regarding this policy, please contact our support team at [email protected].

By using Activeline.com.au, you agree to comply with this policy and understand that any violation may result in account suspension or termination. Thank you for helping us create a safe and reliable online shopping community!