Ask how interviews are guided, what editing is included, who handles your recordings and how you can review the result. A premium service should explain its process without pressure.
Check whether prices, session duration, travel, revision rounds, storage and cancellation terms are clear before you pay.
Privacy questions to ask
Where are recordings stored? Who can access them? Are private links time-limited? Can you nominate recipients? What happens if you request deletion or close an account? How are future-release claims verified?